Accessibility Statement

Our Commitment

Fresh Point Africa is committed to ensuring that our website and digital services are accessible to all individuals, including persons with disabilities. We believe that every customer should be able to access information about our products and services, place orders, and engage with our platform with ease and dignity.

We are dedicated to providing an inclusive online experience that is usable and accessible to the widest possible audience, regardless of ability or technology.

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Accessibility Standards

Fresh Point Africa aims to align its website with recognised international accessibility standards, including the Web Content Accessibility Guidelines (WCAG) 2.1, Level AA, as published by the World Wide Web Consortium (W3C).

These guidelines are designed to improve accessibility for individuals with visual, auditory, physical, speech, cognitive, language, learning, and neurological disabilities.

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Measures Implemented

To support accessibility, we endeavour to:

• Maintain clear and consistent navigation across all pages

• Use legible fonts and appropriate colour contrast for readability

• Provide alternative text descriptions for meaningful images and product visuals

• Ensure compatibility with assistive technologies, including screen readers

• Enable keyboard-friendly navigation where reasonably practicable

• Implement responsive design for usability across mobile, tablet, and desktop devices

• Structure content in a logical and accessible format

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Ongoing Efforts

Accessibility is an ongoing priority at Fresh Point Africa. We continuously review our website and digital content to identify and address potential accessibility barriers. While we strive for full compliance, certain content or third-party integrations may not yet fully meet all accessibility standards. We are committed to addressing such issues as they are identified.

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Feedback and Assistance

If you experience any difficulty accessing any part of our website, placing an order, or viewing product information, we encourage you to contact us. Please provide details of the issue and the relevant page so that we may investigate and assist you promptly.

We value your feedback and are committed to improving accessibility for all customers.